Repair a broken product? Is it possible to replace it with a new one? 1 2

Last updated on 2022-02-21 08:11 in Product complaints
Posted By Munkherdene

3.5mm Jack AUX Cable
We will receive the AUX Cable you purchased at the Service Center, and we will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)

 

  • QualComm 3.0 Adapter

“QC Adapter 1 Port, 2 Port”

This Qualcomm 3.0 fast charger adapter is only used on phones that support 3.0A charging, and if used on an unsupported mobile phone, it will overheat and damage the battery! We will receive your Power Adapter at the Service Center, and we will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)

 

  • Power Delivery Adapter /Lightning, Type-C/
The PD or Power Delivery Adapter is an innovative smart charger that allows high-speed charging with AC voltages up to 20V using the transmission of a smart device up to 100W 5A. PD Charger is a product with a smooth and fast charging mode for modern smartphones, and if you use it on a phone that does not support PD Quick charge, it will overheat and have a negative effect on the battery! We will receive the “PD charger” product you purchased at the “Service Center” and will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
  • Type-C USB Cable
The Type-C USB charger charges at DC5V / 1A-5V2A- * 5V / 4A and has a file transfer rate of 480mbps. All types of chargers have compatible USB ports and adjust the charging speed depending on the voltage of the charger. We will receive your Type-C USB product at the Service Center, and we will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)

 

  • Micro USB Cable
The Micro USB Charger USB charges DC5V / 1A-5V2A- * 5V / 4A and has a file transfer rate of 480mbps. All types of chargers have compatible USB ports and adjust the charging speed depending on the voltage of the charger. We will receive your purchased Micro USB product at the "Service Center" and we will diagnose the condition of the product and repair or replace it within 5 working days.You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
  • Hydra B Lightning USB Cable
Hydra B lightning USB charger can be charged with DC5V / 1A-5V2A- * 5V / 4A and has a file transfer rate of 480mbps. All types of chargers have compatible USB ports and adjust the charging speed depending on the voltage of the charger. We will receive the Hydra B lightning product at the Service Center and will repair or replace the product within 5 working days after diagnosing its condition and damage. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)

 

- Attention

This Hydra B lightning USB is intended for iPhone 5 and 6 models and is not recommended for use with older models. This product comes with a Copycat chipset and is recommended for use on iPhone 5 and 6 phones if the Software Version 12 is not updated. If iPhone users' software version 12.0 is being developed, the Copycat chipset will be blocked from the system and will not be able to be used again.

 

  • MFI Certified Lightning Cable
If you buy a Lightning cable for your iPhone, iPod or iPad, make sure you have an MFi certificate.
The MFi certificate stands for Made for iPhone / iPod / iPad. For example, manufacturers of Apple device accessories develop their own technology and receive this certification after being certified by Apple.To be certified, you must meet a wide range of standards, and you can be sure that the product is safe to use when you have an MFi certificate. Customers should avoid purchasing or using Lightning cables without an MFi certificate. These can cause various damage to both the cable and your iOS device.
Our MFI Lightning USB Cable is DC5V / 1A-5V2A- * 5V / 4A and has a file transfer rate of 480mbps. All types of chargers have compatible USB ports and adjust the charging speed depending on the voltage of the charger. We will receive the MFI Lightning USB Cable at the ‘Ehlel Support Center’ and will repair or replace the product within 5 working days after diagnosing the condition and use of the product. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
  • Wireless Bluetooth чихэвч
We will receive your Bluetooth 4.0 product at the Service Center and we will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
  • Probazz Lite 1x, 2x чихэвч
We will receive your Probazz product at the Service Center, and we will diagnose the condition of the product and repair or replace it within 5 working days. You can create a user account on the website of our Ehlel Support Center and Customer Service Center, register your problems, complaints, and causes of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
  • Revolution 5.1 Surround чихэвч
We will receive your Revolution product at the Service Center and will repair or replace the product within 5 working days after diagnosing the condition of the product. You can create a user account on the website of our Ehlel Support Center and Customer Service Center. Register your complaint and cause of damage as a "Ticket" and send your request. Also, please note that if there is any mechanical damage caused by the customer, it cannot be repaired or replaced according to Ehlel Support Center's maintenance procedures. Thank you :)
** The time is base on America/New_York timezone